FAQs

Upon placing your order, please allow up to 2-4 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, your will receive a tracking number to your order. You may also visit ePacket Tracking website, and paste your tracking number inside the tracking window. Once your item(s) has arrived in the U.S., use USPS Tracking website to check the status of your order(s). If you did not receive the order tracking number or did not find any updates under any of these sites after 5 business days, please contact us immediately and we will do all we can to investigate.

One More Question?

If you have any other questions or would like me to clarify anything else, please, let me know. Our team always glad to help in any way I can. send an email.

Menu